Privacy Policy
Mental Health Disclaimer
The information provided on this website is for educational purposes only and is not a substitute for professional mental health care. Use of this website or contacting Michelle Krieger Counseling, Inc. does not establish a therapeutic relationship.
If you are in crisis, call 911 or contact the 988 Suicide & Crisis Lifeline.
Information We Collect
Personal Information
Name, phone number, email address
Information submitted through contact forms
Scheduling or insurance inquiries
Automatically Collected Information
IP address, browser type, device data
Website usage patterns
Protected Health Information (PHI)
If you become a client, we collect health information necessary for treatment, payment, and healthcare operations in compliance with:
HIPAA (Health Insurance Portability and Accountability Act)
Illinois Mental Health and Developmental Disabilities Confidentiality Act (740 ILCS 110)
How We Use Your Information
We use your information to:
Provide clinical services
Coordinate care with other providers (with consent)
Communicate regarding appointments and services
Improve website functionality
Meet legal and ethical obligations
How We Protect Your Information
We implement safeguards including:
HIPAA-compliant electronic health record systems
Secure storage of records
Limited access to confidential information
Encrypted platforms when applicable
Important: While we take reasonable precautions, no electronic communication is completely secure.
How We Share Your Information
We do not sell your information.
We may disclose information only:
With your written authorization
For treatment, payment, or healthcare operations
When required by law, including:
Suspected abuse or neglect
Court orders or subpoenas
Duty to warn/protect (risk of harm to self or others)
As required under Illinois law, including mandated reporting obligations
Cookies & Tracking Technologies
This website may use cookies to:
Enhance user experience
Analyze website traffic
You can disable cookies in your browser settings.
Your Rights
You have the right to:
Access and request copies of your information
Request corrections
Request limits on use/disclosure
Request confidential communication methods
Under Illinois law, mental health records receive heightened confidentiality protections, and disclosures often require explicit written consent.
Clients receive a separate HIPAA Notice of Privacy Practices with full details.
Links to Other Websites
We are not responsible for the privacy practices of external websites.
Changes to This Policy
We may update this policy periodically. Updates will be posted with a revised effective date.
Contact Information
Michelle Krieger Counseling, Inc.
2707 W. Washington St., Suite A
Springfield, Illinois 62702
(447) 743-1337